Milano Clinic Satisfaction Survey
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The scoring system used in our survey is as follows:
5 - I totally agree
4 - I agree
3 - I'm undecided
2 - I disagree
1 - I Never Agree
X - I Didn't Get Service
Name Surname
GETTING AN APPOINTMENT
1-I made my appointment easily.
5
4
3
2
1
x
WELCOMING
2- I was satisfied with the tidiness of the vehicle and the attitude of the driver(driving, speaking etc.)
5
4
3
2
1
x
3- I would stay at the same hotel if I revisit Istanbul
5
4
3
2
1
x
4 - I experienced a warm welcome when I got to the hospital.
5
4
3
2
1
x
5. Staff was polite and they took good care of me
5
4
3
2
1
x
Muayene Süreci
6 - I am satisfied with your nurse team
5
4
3
2
1
x
7-My surgeon was polite and he helped me through the whole process
5
4
3
2
1
x
8-My coordinator took good care of me and assisted me with all of my concerns.
5
4
3
2
1
x
General Survey
9 - I would prefer to get services from you once again if I need to.
Yes
No
10 - Would you suggest our clinic to your friends or relatives? (0: I would never, 10: I would definitely)
10
9
8
7
6
5
4
3
2
1
x
11 - How did you hear about us?
Instagram
Google
Youtube
Tavsiye
Diğer
ANYTHING YOU WANT TO ADD?
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Thank you for your time...